Applies to: V1 Golf users on app version 3.0 or greater

Solution Overview

  1. Click the camera icon

  2. Click on “Import”

  3. Access your camera roll and select the video you’d like to import

  4. Click Choose to save to your app

  5. Imported video will now appear in the "My Videos" section

Tactical Rundown

Step 1

Click the camera icon from the menu. Click Import in the bottom right corner of the camera screen.

Step 2

Access the camera roll and find the video you’d like to import. Click Choose to add it to your app. The video will open in the video viewer.

Step 3

If you’d like to add additional videos, exit the video viewer and click on Import again.

FAQs

Why can’t I access the Import tool?

Import is a feature only available to V1 Golf+ users. You can upgrade within the app anytime by clicking an Upgrade button.

Why am I getting errors when trying to import?

This video format is not supported to import: Your video file may be in a format we’re unable to process

This video resolution or frame rate is not supported for import: Your video file may be in a resolution we cannot support

This video size is too large. Please trim and attempt to import it again: Your video file is too large for us to process

Related Articles

How to Upgrade

How to Analyze a Video

Still Need Help?

We’re here to help. You can reach us by email at [email protected] or by using the chat feature within our website or app. We’re open Monday-Friday 8:30am-7:30pm ET, and Saturday and Sunday 9:30am-6:30pm ET except for all major US Holidays.

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