This support article serves app versions 2.4.3 or earlier. If you have app version 2.4.3 or earlier, please update to the new version of V1 Baseball by visiting your app store!
If you're a user with app version 3.0 or greater, please go here for support.
After purchasing an Online Baseball Lesson from the V1 Sports website, you decide when you wish to redeem your lesson purchase!
To start your lesson and begin receiving instruction, you will need to send your first hitting and pitching mechanics video to a V1 Baseball Academy Coach.
If you need help, simply follow the steps below!
Step 1: Open the V1 Baseball app
If you haven’t already, download the free V1 Baseball app from the Apple App Store.
Step 2: Login
If you already have a V1 Baseball Account, log in. If not, select Sign Up on the login screen to create a new account. Once your account has been created, log in with your new credentials.
Step 3: Connect to the V1 Baseball Academy
Select Coaches on the bottom main menu. Then search for and select V1 Baseball Academy, then select V1 Coach.
Step 4: Capturing or Importing a Hitting and Pitching Mechanics Video
To capture a real time video, select the Camera icon on the bottom menu. To start the recording, tap the red icon at the bottom center of the screen. Press the red icon again to end capture.
To import video from your Photos, tap Import in the lower left corner of the video capture screen. This will open the Photos app and allow you to select a video to import.
Pro Tip: The stopwatch in the top right corner can be used to delay the start of capture if you are alone.
Pro Tip: Swipe left or right on the screen to activate the guide marker. The current mode is shown above the record button. This will add an alignment overlay to the viewfinder to help you determine the proper distance between subject and camera. Move closer or further away, until the subject fits approximately inside of the overlay area. This tool is only intended for camera alignment and will not appear in your recorded videos.
Pro Tip: Hitting and pitching mechanics videos should be taken at waist level either face-on (directly in front of the player) or down-the-line (facing the target with the player directly in-between).
Step 5: Submit a video
Select Videos on the bottom main menu.
Then select the three dot menu to the right of the video that you’d like to submit.
Select Send Video to my Coach from the list of options.
Choose Send Video to my Coach again on the confirmation page.
The app will display a progress meter showing the estimated upload time. Upload time is determined by the size of the file being sent and the speed of the connection being used to send it.
Once the video has been sent to your online coach, they will receive an email notifying them of your request.
Once a video is sent (or shared) with your coach, the video will move from your Videos tab to the Lessons tab. It will no longer appear in your Videos tab.
You will see it in the Lessons tab with a status indication and the coach's name. It will show Sent when you send the video, Accepted when the coach accepts it, and completed when the coach has send back their analysis as a lesson.
Congratulations! You have just initiated your first online lesson with V1!
Sit back and wait for your coach to review your submission and provide feedback. You should expect to hear back from your coach within 24-48 hours.