Having trouble loading or running your V1 Pro app? Good news: there’s probably an easy fix. More often than not, simply restarting your device will clear the memory and help your device run more quickly.

But in the event a restart doesn’t do the trick, there are a handful of common fixes that usually get the job done. 

Select iOS or Android instructions below for further support.

Addressing App Performance Issues for iOS (iPhone users)
Addressing App Performance Issues for Android

Did this answer your question?